COVID-19 Update

Der Rampen Shop is aware of the current situation in Germany. The Corona Virus, otherwise known as COVID-19, is raging in Germany and all over the world. Public life as we know it has been suspended and we cannot foresee when that will change.

Currently our business is not restricted by the Corona Virus and we are grateful that delivery and transport services are still working. However we have experienced delays now, with the current volume for delivery services being higher than ususal. Please plan another 5 Working days to the given delivery information.

We ask for your understanding and will keep you informed about any changes to your delivery.

Delivery and Payment

Delivery

We want you to receive your goods on a timely basis and in pristine condition. Please help us accomplish this by checking the delivery address carefully as noted on the attached invoice and notifying us immediately if there is an error. Upon delivery, please do not sign for the goods unless you are happy with the condition of the product. If we receive the order before 2pm, we will ship on the same working day.

Deliveries will occur between the hours of 9:00am and 6:00pm and will require a signature upon receipt. In your absence, you can leave a signed note for the courier with instructions where to leave the parcel. Please note, in this case the condition is not checked by you and delivery and acceptance happens on your responsibility.

Should you require the delivery to a specific time and date, we can arrange that against a surcharge. Please contact us directly.

If you have purchased a loading ramp, prior to use please make sure to check the maximum load height as stated on the invoice, read the safety instructions on the side of the ramp closely, and follow the instructions supplied with the product. Failure to comply with product instructions will invalidate your warranty and could cause accident, injury or death so please take this seriously.

Free Standard delivery in Germany.

We deliver throughout within the EU plus Switzerland and Norway. Please refer to the table for the delivery charges. All prices include the current VAT rate in Germany. For deliveries over 300kg or for delivery outside of the countries referred to in the table please contact us directly.

Delivery ZoneStandard Delivery up to 30kgStandard Delivery up to 50kgStandard Delivery up to 100kgStandard Delivery up to 150kgStandard Delivery up to 300kg
Belgium, Denmark, France, Great Britain, Luxembourg, Netherlands & Austria - Delivery times between 3-5 business days* €14,99 €44,99 €64,99 €109,99 €174,99
Finland, Ireland, Italy, Poland, Portugal, Spain, Sweden - Delivery times between 5-7 business days* €19,99 €49,99 €74,99 €130,00 €194,99
Bulgaria, Estonia, Greece, Croatia, Latvia, Lithuania, Romania, Slovakia, Slovenia, Czech Republic, Hungary - Delivery times between 6-9 business days* €29,99 €54,99 €100,00 €154,99 €204,99
Malta, Norway, San Marino, Switzerland, Cypress - Delivery times between 6-9 business days* €39,98 €64,99 €124,99 €179,99 €229,99

* Time of delivery may vary. If you wish a faster delivery service, please contact us.

Payment

The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Credit Card
With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card.

PayPal Express
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.

PayPal Plus
Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.

If you have selected the PayPal payment type, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.

If you have selected the credit card payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.

If you have selected the direct debit payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. With the confirmation of the payment instructions, you are granting PayPal a direct debit mandate. PayPal will inform you separately about the date of the account debit in an advance notification (pre-notification). With the submission of the direct debit directly after confirmation of the payment instructions, PayPal will request its bank to initiate the payment transaction. The payment transaction is automatically carried out and your account is debited. You will receive additional information during the ordering process.

If you have selected the invoice payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. After a successful address and creditworthiness check and placement of your order, we will assign our claim to PayPal. In this case, you may only pay to PayPal with a debt-discharging effect. For payment processing via PayPal – in addition to our GTC – the GTC and data protection policy of PayPal shall apply. Additional information and the complete GTC of PayPal for invoice purchase can be found at:https://www.paypal.com.

SOFORT Online Bank Transfer
After submitting the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must be in possession of a bank account that is activated for participation in online banking, must identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Giropay
After submitting the order, you will be forwarded to the website of your bank. In order to pay the invoice amount via Giropay, you must be in possession of a bank account that is activated for participation in online banking, must identify yourself accordingly and confirm the payment instructions to us.You will receive additional information during the order process. The payment transaction is automatically carried out and your account is debited.

Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoice is only available to consumers and that payment must be made to Klarna. When buying on account with Klarna you always receive the goods first and you always have a period of 14 days for payment. The complete terms and conditions for the purchase on account can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0.